Welcome to the Ezcape Travel Tech Sdn. Bhd. website (www.ezcapetravel.com). By accessing and using our website, you agree to comply with and be bound by the following terms and conditions of use. If you disagree with any part of these terms, please do not use our website.

1. Acceptance of Terms

By using our website, you accept these terms of use in full. If you do not agree with these terms, you must not use our website.

2. Changes to Terms

Ezcape Travel Tech Sdn. Bhd. reserves the right to modify these terms at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of the updated terms.

3. Use of the Website

- Eligibility: You must be at least 18 years old to use our website. By using our website, you warrant that you are at least 18 years old.

- User Conduct: You agree not to use the website in any way that may damage, disable, overburden, or impair the website or interfere with any other party's use of the website. You may not use the website for any unlawful or prohibited purpose.

- Account Security: If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for all activities under your account. Notify us immediately of any unauthorized use of your account.

4. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Ezcape Travel Tech Sdn. Bhd. or its content suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written consent.

5. Booking and Payment

- Booking: When booking through our website, you agree to provide accurate and complete information. You also agree to the terms and conditions of the booking, including payment of all amounts when due.

- Payment: Payments must be made in the currency specified at the time of booking. We accept various payment methods as indicated on our website. Payment terms may vary depending on the service or product.

6. Cancellations and Refunds

- Cancellations: All payments will be forfeited for any cancellations made by you. This means that if you cancel your booking, no refunds or reductions will be provided, and all amounts paid will be retained by Ezcape Travel Tech Sdn. Bhd.

- Refunds: No refund or reduction will be made to any traveler for accommodation, sightseeing tours, transport, or any other services included in the tour fare that are not utilized by the traveler for any reason. This includes, but is not limited to, cases where the traveler chooses not to use the included services or changes their plans after the booking has been confirmed.

7. Limitation of Liability

Ezcape Travel Tech Sdn. Bhd. is not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the website or any service or product booked through the website. This includes, but is not limited to, loss of profits, data, or other intangible losses.

8. Disclaimer of Warranties

The website and its content are provided "as is" without warranties of any kind, either express or implied. Ezcape Travel Tech Sdn. Bhd. disclaims all warranties, including implied warranties of merchantability and fitness for a particular purpose.

9. Indemnification

You agree to indemnify, defend, and hold harmless Ezcape Travel Tech Sdn. Bhd., its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of your use of the website or your violation of these terms.

10. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience, and Ezcape Travel Tech Sdn. Bhd. is not responsible for the content, accuracy, or opinions expressed on such websites. Inclusion of any linked website does not imply endorsement by us.

11. Privacy Policy

Your use of our website is governed by our Privacy Policy, which can be found here. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Termination

We may terminate or suspend your access to the website at our sole discretion, without prior notice, for conduct that we believe violates these terms or is harmful to the website, our users, or others.

13. Governing Law

These terms are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Malaysia.

14. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.

15. Modification of Services

We reserve the right to modify or discontinue the website or services at any time without prior notice.

16. User-Generated Content

If you post or submit content to the website, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content. You are responsible for the content you post and must ensure it does not violate any laws or rights of third parties.

17. Contact Information

If you have any questions about these terms of use, please contact us at:

Ezcape Travel Tech Sdn. Bhd.

Email: operations@ezcapetravel.com